Concierge (Part time)

AssociaArlington, VA
Onsite

About The Position

Part time Concierge opening at Shirlington Village Condominiums in Arlington, VA. Work Hours: 20- 25 hours a week. Weekends + (2) Weeknight shifts. Weekends: Sat. & Sun. 9am-6pm (one hour break). Weeknights: M-F, 4:30pm - 8pm. Option to pick up extra shifts as they become available.

Requirements

  • 1+ years of customer service experience from the hospitality, hotel, retail, leasing, or multifamily industries.
  • Friendly, outgoing, customer service driven, and team oriented.
  • Flexible with schedule and job duties.
  • Proactive, anticipates next steps, takes ownership and initiative.
  • Problem solver, with conflict resolution techniques.

Responsibilities

  • Manage the front desk area.
  • Meet and greet homeowners, residents, guests, vendors, and contractors.
  • Research and respond to inquiries.
  • Receive, store, and distribute packages from Amazon, UPS, USPS, FedEx, etc.
  • Issue pool passes.
  • Send out communications to homeowners regarding community events, maintenance, and HOA rules and regulations.
  • Monitor move-in and move out procedures and reservations for the loading dock and elevators.
  • Other duties as assigned.
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