Concierge Overnight Full Time Tue - Sat - 11pm-7am

Guardian Security Services•Washington, DC
•Onsite

About The Position

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in the Washington, DC area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Requirements

  • High school diploma or equivalent required.
  • Prior residential concierge experience.
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
  • Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
  • Neat and professional appearance.
  • Ability to provide excellent customer service and work well with people.
  • Detail oriented and able to handle multiple functions at the same time.
  • Must display exceptional communication skills.
  • Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
  • Must be flexible and have open availability.
  • Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
  • Must display strong planning, organizational, and time management skills.
  • Ability to maintain exceptional attendance and punctuality standard.
  • Upon hire, employee must successfully complete a background investigation and reference check.

Nice To Haves

  • Worked with 250+ units (desirable).
  • Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred.

Responsibilities

  • Provide excellent member service.
  • Maintain strong professional relationships.
  • Run the front desk efficiently.
  • Submit reports.
  • Maintain logs.
  • Produce signage.
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