Concierge

CMI Concierge & Security Inc. • Burnaby, BC

18d • Onsite

About The Position

We are looking for two part-time concierges. The Concierge/Security Guard will act as the main liaison between property owners, residents, management, and tradespeople. In addition to handling concierge duties, this role ensures the security, safety, and overall well-being of the property. The position includes a mix of administrative tasks, customer service, security measures, and emergency response coordination.

Requirements

• Ability to lift up to 40 lbs. occasionally.
• Capable of climbing a ladder (up to 8 feet) and navigating building stairs.
• Physical endurance for standing, walking, sitting, and repetitive motions.
• Strong visual accuracy, hearing ability, and listening skills.
• Ability to complete 8-hour shifts with regular statutory breaks.
• Proficient in using mobile phones, mobile applications, email, and Microsoft Word.
• Excellent customer-first attitude with the ability to handle difficult situations.
• Positive, friendly, and professional demeanor.
• Strong verbal and written communication skills.
• Capable of training and mentoring staff from diverse backgrounds.
• Highly organized and attentive to detail.
• Valid BC Security License is mandatory.

Nice To Haves

• Mandarin is an asset.

Responsibilities

• Greet residents and visitors, addressing inquiries and providing assistance.
• Assist with administrative duties such as maintaining records and managing communication.
• Serve as a point of contact for residents and manage requests in a professional and friendly manner.
• Monitor security systems, conduct routine patrols, and respond to security incidents.
• Ensure safety protocols are followed for all individuals on the property.
• Handle access control and provide security escorts when necessary.
• Respond quickly to emergencies, ensuring proper coordination with relevant authorities.
• Assist in the implementation of emergency plans and procedures, ensuring residents' safety.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees