RCA Concierge

Capital Consultants Management CorporationRedmond, WA
Onsite

About The Position

Our Trilogy at Redmond Ridge community is seeking a part-time Concierge. This is an on-site position with a Monday through Friday schedule (12 PM - 4 PM). We are offering $26-$28/Hourly DOE.

Requirements

  • Minimum 1-2 years of admin and/or reception experience required.
  • Ability to prioritize tasks in a fast-paced environment, while handling various interruptions.
  • Exceptional customer service skills, with a keen focus on resident experience.
  • Polished and professional verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

  • Serve as the primary front desk receptionist, greeting visitors, residents, board members, vendors, and guests in a professional, welcoming manner while maintaining a positive and organized reception area.
  • Answer and manage incoming phone calls efficiently, directing inquiries, providing information, and resolving routine issues promptly.
  • Respond to emails and other communications from homeowners, board members and team members in a timely and courteous manner.
  • Provide administrative support to the site team, including preparing documents, maintaining records, scheduling meetings/appointments, and assisting with various office projects.
  • Demonstrate excellent customer service skills when interacting with homeowners/residents and board members, addressing concerns professionally and courteously.
  • Support overall community operations by maintaining accurate records, processing routine request, and contributing to a smooth, resident-focused environment.
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