Concierge - Night Shift

Sonida Senior Living•Albuquerque, NM
•Onsite

About The Position

Palmilla Senior Living, a Sonida Senior Living community, is a premier retirement community in Albuquerque, NM, providing quality care to residents in an assisted living and memory care community. We offer a comprehensive benefit package including competitive wages, health and dental insurance, 401k with company match, and much more. We utilize cutting-edge technology such as SafelyYou (AI video fall detection), Advanced EHR Technologies, Sage (for call light response), and Microsoft Power BI to enhance resident lives and improve job efficiency.

Requirements

  • Enjoy providing exceptional customer service and care to our senior residents
  • Appreciate the value of being a dependable & responsible member of greater team

Responsibilities

  • Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
  • Greets and directs visitors to the community
  • Receives, sorts, and forwards incoming mail
  • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
  • Resolving customer questions and concerns

Benefits

  • Competitive wage/salary
  • Health and dental insurance
  • 401k with company match
  • Flexible scheduling
  • Cutting edge technology to enhance the lives of our residents and make your job easier and more effective
  • Company support for educational and learning opportunities
  • Paid referral programs for Team Member and Resident referrals
  • Medical, dental, vision, and life/disability insurances
  • 401k retirement savings offering a discretionary match determined each year based on company performance
  • Employee Assistance Program
  • Dependent Care and FSA saving accounts
  • PTO available day one
  • Paid Training
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