Concierge (Night Shift)

Morningside Ministries Senior Living Communities•Boerne, TX
•Onsite

About The Position

AT MENGER SPRINGS SENIOR LIVING COMMUNITY, OUR CONCIERGE TEAM IS OFTEN THE FIRST FACE RESIDENTS, FAMILIES, AND GUESTS SEE. THIS ROLE IS ESSENTIAL IN CREATING A WELCOMING, PROFESSIONAL, AND SMOOTH-RUNNING ENVIRONMENT. WE PROVIDE TRAINING, SUPPORT, AND OPPORTUNITIES FOR GROWTH, SO YOU CAN THRIVE WHILE MAKING A MEANINGFUL IMPACT EVERY DAY.

Requirements

  • High school diploma or GED
  • Proficient with Microsoft Office, computers, phone, copier, and fax machines
  • Strong written and oral communication skills
  • Professional, friendly, and customer-service focused

Nice To Haves

  • Experience with office equipment preferred
  • Office or customer service experience a plus

Responsibilities

  • Answer and direct phone calls
  • Greet residents, family members, and guests
  • Coordinate transportation for residents, including drivers and outside services
  • Maintain visitor and resident sign-in/out logs
  • Provide clerical support: data entry, filing, mailings, typing, menus
  • Assist residents with maintenance requests
  • Respond to emergency calls from residents
  • Schedule use of meeting rooms and distribute facility mail
  • Maintain resident logs and facility phone lists
  • Other duties as assigned

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Mileage stipend for eligible employees
  • Basic life and AD&D insurance
  • 401(k) with company match
  • Telemedicine
  • Tuition reimbursement
  • Employee Assistance Program (EAP)
  • Compassionate Action Relief for Employees (C.A.R.E. Fund)
  • Paid jury duty and bereavement leave
  • Loewenberg Caregiver Scholarship
  • Academy for Career Excellence Program
  • Continuing education (Relias training)
  • Employee referral bonus program
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