Concierge - Full Time

Mason Assisted Living & Memory Care•Mason, OH

5h•Onsite

About The Position

In this position, your main responsibilities will include: Greet and direct all visitors to the front desk in a friendly and helpful way. Answer all incoming phone calls and transfer the calls or take messages as appropriate. Respond to resident and family member questions and concerns. Respond to and appropriately handle emergency situations. Monitor and maintain the cleanliness of the front lobby and entrance area.

Requirements

High School diploma or equivalent is required
Experience in an office environment, answering phones or customer service preferred.
Technology skills are important.
Must be self-motivated, organized, and professional.
Must be able to work independently and handle multiple tasks at one time.
Strong communication skills are critical.
You will need to be able to work with potential residents, current residents, family members, and team members.

Responsibilities

Greet and direct all visitors to the front desk in a friendly and helpful way.
Answer all incoming phone calls and transfer the calls or take messages as appropriate.
Respond to resident and family member questions and concerns.
Respond to and appropriately handle emergency situations.
Monitor and maintain the cleanliness of the front lobby and entrance area.