Concierge (Every other Sat & Sun) 7am - 7pm

Avanti Senior Living at Covington • Covington, LA

16h

About The Position

The Concierge serves as the community’s first point of contact for visitors and guests, providing a welcoming and professional impression. The role performs front desk and some administrative duties and assists all levels of the community with general office tasks. It requires a friendly, enthusiastic approach, attention to detail, and the ability to work through frequent interruptions in a 24-hour community operation.

Requirements

• Present a professional and polished manner, with proper grammar and a pleasant voice tone.
• Excellent interpersonal, organizational, time-management, oral, and written skills.
• Ability to work in a team environment.
• Attention to detail and ability to multitask while managing frequent interruptions.
• Must be at least 18 years of age.
• Ability to lift, carry, push, and pull 50 pounds.
• Ability to work flexible schedules in a 24-hour operation, including weekends.

Nice To Haves

• Basic knowledge of Microsoft Word.
• Basic knowledge of Microsoft Excel.
• High school diploma or GED.
• At least two years of general office experience, including reception experience.
• Respect for resident rights and confidentiality.
• Experience working with the older adult population.

Responsibilities

• Answer phone calls courteously, direct or transfer callers, and take and distribute accurate messages promptly.
• Greet visitors, direct them as needed, and ensure visitors, residents, and vendors sign in and out properly.
• Observe and stop residents who should not leave the community, redirect them as necessary, and promptly report safety issues to management.
• Maintain the reception area, lobby, living room, and front porch by vacuuming, emptying trash, removing clutter, dusting, cleaning windows, and watering front porch plants.
• Assist with lobby activities and lead weekend or evening activities when traffic is lower.
• Assist the Executive Director and Community Relations Director with general office tasks upon request.
• Keep a resident room roster at the front desk for safety purposes.
• Assist with other tasks and departments as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed