Concierge (Part time 7am-3pm Every Other Weekend)

Sonida Senior Living•Louisville, KY
•Onsite

About The Position

The Ashton on Dorsey, a premier retirement community in Louisville, KY, provides quality care to residents in an INDEPENDENT LIVING, ASSISTED LIVING, MEMORY CARE community. We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more! We offer flexible scheduling and cutting edge technology to enhance the lives of our residents and make your job easier and more effective. This includes SafelyYou - AI video technology that detects and prevent falls, Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care, Sage - Improve call light response time and improvement to service and care, and Microsoft Power BI - one stop for all data needs. We also provide company support for educational and learning opportunities, paid referral programs for Team Member and Resident referrals, medical, dental, vision, and life/disability insurances, 401k retirement savings offering a discretionary match determined each year based on company performance, Employee Assistance Program, Dependent Care and FSA saving accounts, PTO available day one, and Paid Training. Benefit eligibility dependent on employment status and eligibility based on location.

Requirements

  • Enjoy providing exceptional customer service and care to our senior residents
  • Appreciate the value of being a dependable & responsible member of greater team

Responsibilities

  • Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
  • Greets and directs visitors to the community
  • Receives, sorts, and forwards incoming mail
  • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
  • Resolving customer questions and concerns

Benefits

  • Competitive wage/salary
  • Health and dental insurance
  • 401k with company match
  • Flexible scheduling
  • Company support for educational and learning opportunities
  • Paid referral programs for Team Member and Resident referrals
  • Medical, dental, vision, and life/disability insurances
  • 401k retirement savings offering a discretionary match determined each year based on company performance
  • Employee Assistance Program
  • Dependent Care and FSA saving accounts
  • PTO available day one
  • Paid Training
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