Concierge- Part Time - Del Coronado

Mills PropertiesSt. Louis, MO
$18 - $20Onsite

About The Position

The Concierge plays a vital role in ensuring that residents and guests of the apartment building experience exceptional service, comfort, and convenience. This position is responsible for providing personalized assistance, managing requests, and maintaining a welcoming environment. The Concierge serves as the first point of contact for residents and visitors, handling a variety of tasks ranging from managing deliveries and reservations to coordinating building services and addressing resident inquiries.

Requirements

  • Reliable transportation

Nice To Haves

  • High school diploma or GED preferred
  • Valid driver’s license preferred
  • Previous concierge or guest services experience preferred

Responsibilities

  • Warmly greet residents and guests as they enter the building.
  • Answer phone calls courteously and route them to the appropriate team member as needed.
  • Ensure amenities are in tour-ready condition prior to the leasing office opening each morning.
  • Manage deliveries by documenting arrival information and notifying residents within 24 hours.
  • Promptly report any safety concerns, hazardous conditions, or maintenance needs to management.
  • Maintain positive communication with residents and provide excellent service through courteous and timely responses to their needs and concerns.
  • Maintain organization and cleanliness of the work area.
  • Assist with other tasks as assigned by the Property Manager.
  • Abide by Mills policies and procedures and all laws pertaining to Fair Housing, the Americans with Disabilities Act, etc.
  • Embrace Mills Core Values and apply them to all areas of responsibility.
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