Weekends

Senior Lifestyle•Jupiter, FL

13d•Onsite

About The Position

In this role you will be responsible for providing assistance to residents, guests and vendors in the community. This is a part-time position, primarily covering Saturdays and Sundays from 3pm-10pm, with flexibility required. You will greet residents, provide general assistance to visitors, prospective residents, and families, and answer telephone calls. Responsibilities may include ensuring the safety of residents and property by monitoring surveillance cameras, door alarms, life safety systems, and building alarms, and investigating any unusual activity. You will process reports for work orders, incidents, and concerns, receive and deliver packages, plants, and prescription drugs, and maintain the sign in/out log for community keys and gate passes. Additionally, you will assist other departments with administrative functions and ensure that resident/family/employee concerns receive timely response and follow-up to provide a high level of customer satisfaction. Maintaining a positive and professional demeanor toward all residents, visitors, and co-workers is essential.

Requirements

Ability to communicate clearly and effectively in English.
Highly proficient computer skills.
Proficiency with Outlook, Excel and Word is required.
Compassionate, professional, kind, engaging, empathetic and helpful.
Ability to work as a part of a team and handle multiple tasks efficiently.
Ability to make independent decisions when circumstances warrant such action.
Ability to maintain a positive and friendly demeanor toward the residents and co-workers.

Nice To Haves

Three (3) months of related experience is preferred.

Responsibilities

Greet residents and provide general assistance to visitors, prospective residents, and families.
Answer telephone calls.
Ensure the safety of residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
Process reports for work orders, incidents and concerns.
Receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
Maintain the sign in/out log for the issuance of community keys, and gate passes.
Assist other departments with administrative functions.
Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
Maintain a positive and professional demeanor toward all residents, visitors and co-workers.