Concierge - PART TIME

HumanGoodBakersfield, CA
Onsite

About The Position

Under general supervision, the primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. The Concierge greets residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts. They assist with resident services such as transportation, mail and deliveries and the coordination of visitors. The Concierge will ensure that resident’s privacy, rights and safety is maintained at all times. The Concierge disseminates information in person or on telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Requirements

  • High school diploma, GED or equivalent
  • Prefer three years’ clerical experience or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.
  • Computer skills using Microsoft suite and desktop publishing software, faxing, copying and the use of a paper shredder; minimum one year

Responsibilities

  • Greets residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages.
  • Assist with resident services such as transportation, mail and deliveries and the coordination of visitors.
  • Receives, sorts and distributes incoming mail and packages, prepares outgoing mail and packages for company and residents.
  • Operates postal machine.
  • May perform moderate clerical or administrative duties.

Benefits

  • Health, Dental and Vision Plans
  • 20 days of paid time off (increases with years of service), plus 7 company holidays
  • 401(k) with up to 4% employer match and no waiting on funds to vest
  • HSA option with employer contribution
  • Tuition Reimbursement and continuing education programs
  • $25/line unlimited cell phone plan (plus taxes and fees)
  • Cell Phone Stipend
  • 5-star employer-paid employee assistance program
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