Concierge - Part Time: Saturdays & Sundays 2-10:30PM
About The Position
Cogir Senior Living, based in Scottsdale, Arizona, oversees a network of senior living communities across 11 states. They are a trusted leader in senior housing, dedicated to growth while maintaining a commitment to exceptional care for residents and a supportive, growth-focused environment for team members. Cogir's culture is rooted in human focus, creativity, and excellence, aiming to enrich residents' lives and foster fulfilling careers. The Concierge is a key brand representative, serving as the first point of contact for residents, families, visitors, and guests. This role provides front desk coverage and exceptional customer service, creating a welcoming and supportive environment. The Concierge addresses inquiries, coordinates resident services, and maintains efficient front desk operations to ensure a positive experience within the senior living community.
Requirements
- High School Diploma or equivalent.
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting is required.
- Working knowledge of various computer systems, including Word, Excel, and Outlook.
- Patience and willingness to assist our residents, visitors, and team members.
- Friendly, assertive, professional, outgoing, multitasked, and organized.
- Excellent communication skills.
- Availability to work flexible shifts, including weekends and holidays.
- Ability to maintain confidentiality and adhere to ethical standards.
Responsibilities
- Answer a multi-line telephone, directing calls and inquiries as needed.
- Greet all families, residents, guests, and vendors with a smile.
- Maintain outside visitor logs and monitor access to the community.
- Assist residents with scheduling transportation, activities, or appointments.
- Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
- Order office supplies.
- Address resident concerns or questions and escalate issues to management when necessary.
- Complete work order requests.
Benefits
- Competitive wages, training, and growth opportunities.
- Early access to paycheck.
- Health, Dental, Vision, and Life Insurance.
- Paid Vacation, Holidays, and Sick Leave.
- 401K with company match.
- Free meals at work.
- Employee Assistance Program.
- Generous Employee Referral Program and more.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
