Concierge - Part Time

Clearwater at RancharrahReno, NV
Onsite

About The Position

Concierge - Part Time Are you passionate about serving seniors? Do you want to be part of team that strives to create experiences that celebrate our seniors? Clearwater at Rancharrah is a premier luxury senior living community in Reno and is looking for a part-time Concierge!

Requirements

  • High School Diploma or GED required
  • Background clearances as required by government regulations
  • Must meet health requirements, including TB

Nice To Haves

  • A minimum of one year of work experience in senior living, hospitality or in related field preferred
  • Current First Aid/CPR/BLS Certification a plus

Responsibilities

  • Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times, presenting a professional first impression of the community
  • Ensure all people who come in contact with are welcomed to the community by standing to greet and offering any assistance needed
  • Answer, transferring, and delivering appropriate message calls while using a professional and courteous voice
  • Monitor all visitors, requesting them to sign in/out of logbook, reporting suspicious persons or activity immediately to the supervisor
  • Sort and distribute incoming mail
  • Accept and report resident’s special requests
  • Maintain communities lost and found system
  • Order and replenish administrative supplies as necessary
  • Support Executive Director and other departments in administrative functions as needed
  • Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
  • Ensure regulatory compliance and report any issues or concerns immediately
  • Comply with Clearwater Living standards/policies to encourage safe and efficient operations
  • Encourage teamwork through open communication with associates
  • Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
  • Represent the Clearwater Living principles and core values on a daily basis
  • Perform other duties and tasks as assigned or required

Benefits

  • Excellent benefits
  • 401(k) contributions
  • Paid Vacation and Sick leave
  • Exciting opportunities to grow
  • Dynamic and fast paced environment
  • Culture of people first and service always
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