Concierge

Christian Care • Surprise, AZ

13d • Onsite

About The Position

Concierge at Fellowship Square Oasis, a nonprofit senior care community. This role is the first point of contact for residents, guests, and staff, responsible for creating a welcoming atmosphere and delivering exceptional customer service and hospitality. The ideal candidate has strong organizational skills, a warm demeanor, and a passion for serving seniors.

Requirements

• Minimum one (1) year of customer service experience.
• Proficiency in Microsoft Office Suite (Outlook, Word, etc.).
• Strong verbal and written communication skills in English.
• Must be able to multitask, work independently, and handle occasional physical demands (up to 50 lbs.)

Nice To Haves

• Familiarity with housing, hospitality, and healthcare services for seniors is preferred.
• Professional, polite, and respectful in all interactions.
• Calm under pressure and flexible to changing needs.
• Passionate about serving older adults and enhancing their living experience.

Responsibilities

• Answer the phones at the front lobby desk, transfer phone calls to the appropriate department/staff member.
• Interact with all individuals in a professional, courteous and quick manner.
• Assist customers in placing maintenance work orders.
• Monitor Emergency Calls, security cameras and building alarms throughout the campus while participating the Community Emergency Preparedness plan.
• Assist guests in reaching the appropriate staff person to assist them with their questions.
• Act as a point of contact between campus departments and guests as required.
• Receive and sort mail and packages. Deliver if necessary.
• Track and order office supplies as needed.
• Enter Purchase Orders following proper procedures from start to finish.
• Perform other duties as assigned by the Director of Assisted Living.

Benefits

• Full Time and Part Time Daily pay option available.
• Medical, dental, and vision insurance options.
• Paid time off and paid sick leave.
• 403b company matched retirement plan.
• Career Growth Opportunities.
• The company provides a $15,000 life insurance payout, with the option to purchase additional coverage.
• Employee assistance program and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed