High End Luxury Building Concierge _ NYC

Guardian Security Services•New York, NY
•Onsite

About The Position

Established in 1918, Guardian Service Industries is a 4th generation family-owned Janitorial, Security, Pest Control, and Engineering & Operations staffing corporation. We provide a comprehensive range of essential facility management services to over 1,000 clients across various sectors, inclusive of commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets throughout the East Coast and New England. This position requires high-end experience and involves assisting with day-to-day requests, resolving complaints, maintaining safety and security, handling package deliveries, and maintaining accurate shift logs. All shifts are available, and the pay rate is $23.08 per hour. A minimum of 1 year of concierge experience is required.

Requirements

  • Minimum 1 year of concierge experience
  • Must be able to stand for 6+ hours
  • High School Graduate or Equivalent
  • Ability to maintain satisfactory attendance and punctuality standards
  • Reliable and consistent transportation to and from work sites
  • Must successfully pass a background check upon hire

Nice To Haves

  • Strong organizational and interpersonal skills
  • Ability to multi-task in a fast-paced environment
  • Neat and professional appearance
  • Remain flexible to ever changing environments and schedules

Responsibilities

  • Positively interact with residents, guests, and vendors while assisting with day-to-day requests and resolving complaints
  • Communicate with building management and other staff to ensure smooth daily operations
  • Log and keep track of both concierge and building keys for resident use or move-in/move outs
  • Maintain safety and security of the building, including monitoring security cameras, responding to emergencies and concerns promptly and efficiently, and exercising great judgment including escalating issues immediately
  • Handle package deliveries, including logging and distributing, as well as external vendor deliveries
  • Maintain accurate and complete shift logs ensuring proper "handover" for successful communication through shift changes
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