Concierge
About The Position
The Mansion at Rosemont, recognized by U.S. News & World Report as "Best of Senior Living" 2022-23, is hiring a part-time Concierge team member! Join us at our boutique senior living community on The Main Line and make an impact on the lives of residents and guests every day. This position works every other weekend, 8:00am to 4:00pm. The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. The Concierge disseminates information in person or on the telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties.
Requirements
- Prior customer service experience
- Computer skills such as Microsoft suite and desktop publishing software, using internet applications, faxing, copying, etc.
- High school diploma or equivalent
- Availability that may include evenings, weekends & holidays
Responsibilities
- Greeting residents, potential residents, families, visitors, and vendors while managing both external and internal calls, taking and communicating messages
- Providing an overview of community information to those inquiries in support of the marketing and sales efforts
- Assisting with resident services such as transportation, mail, and deliveries, and the coordination of visitors.
Benefits
- Health, Dental and Vision Plans
- 20 days of paid time off (increases with years of service), plus 7 company holidays
- 401(k) with up to 4% employer match and no waiting on funds to vest
- HSA option with employer contribution
- Tuition Reimbursement and continuing education programs
- $25/line unlimited cell phone plan (plus taxes and fees)
- Cell Phone Stipend
- 5-star employer-paid employee assistance program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
