Concierge

Sonida Senior Living • Macedonia, OH

29d • Onsite

About The Position

Concierge at Summit Point, a Sonida Senior Living community. Summit Point is a premier retirement community in Macedonia, OH, providing quality care to residents in an Independent Living and Assisted Living community. We offer a comprehensive benefit package, flexible scheduling, cutting-edge technology to enhance resident lives and job effectiveness, company support for educational and learning opportunities, paid referral programs, medical, dental, vision, and life/disability insurances, 401k retirement savings with a discretionary match, Employee Assistance Program, Dependent Care and FSA saving accounts, PTO available day one, and paid training. Benefit eligibility is dependent on employment status and location.

Requirements

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Benefits

• Competitive wage/salary
• Health and dental insurance
• 401k with company match
• Flexible scheduling
• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective (Safely You, Advanced EHR Technologies, Sage, Microsoft Power BI)
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed