Concierge (Part-Time)
New Perspective•Waukesha, WI
•Onsite
About The Position
The Concierge provides an exceptional first impression, serves as the hospitality ambassador for the community, and offers business office support. The role is suited to compassionate individuals who want to make a difference in residents’ lives. The Concierge supports a welcoming home environment that encourages engagement, socialization, and purposeful living, while communicating kindly and effectively with residents, families, guests, visitors, vendors, and team members. The position is part-time, with an afternoon shift from 2 PM to 8 PM, 2–3 days per week, including weekends.
Requirements
- Ability to read, write, speak, and understand English.
- Empathy for the challenges experienced by residents, families, and team members, with problem-solving skills to support them.
- Demonstrated computer skills and ability to interact with a variety of electronic devices.
- Ability to communicate effectively verbally and in writing in English.
- Ability to handle multiple tasks simultaneously.
Nice To Haves
- High school diploma or equivalent.
- Previous experience working with seniors.
- Desire to serve and care for seniors.
Responsibilities
- Answer incoming calls, provide routine information, record messages, and screen and route calls to appropriate destinations.
- Perform general clerical duties, including typing, preparing memos, filing, processing facility mail, and operating general office equipment.
- Screen and direct visitors.
- Communicate and interact with guests, residents, families, and team members in a kind, respectful, and effective manner.
- Champion hospitality and provide excellent customer service to residents, families, visitors, and vendors.
- Help maintain an attractive home environment that fosters engagement, socialization, and purposeful living.
Benefits
- Referral bonuses
- Flexible scheduling
- Tuition and education assistance, including up to $5,000 per calendar year
- Leadership support, resources, training, and guidance
- Collaborative and inclusive work culture
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Company-paid basic life insurance
- Voluntary short-term disability
- Company-paid long-term disability
- Health reimbursement account or health savings account
- Flexible spending accounts
- Leadership development and career advancement
- Real-time access to earned wages
- Employee assistance program
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
