Concierge: part-time, Support building

Children's Healthcare of Atlanta•Brookhaven, GA

6d•Onsite

About The Position

The Children’s Concierge provides errand running and information gathering services to employees in order to bring convenience to the workplace. A concierge’s main job duty is to fulfill requests placed by employees, including errand running, car services, and information gathering. This position will also serve as an information source for employees regarding internal work/life programs.

Requirements

High school diploma or equivalent
Valid GA’s driver’s license and satisfactory driving record
Proof of vehicle insurance
Excellent customer services skills, communication skills, and the ability to communicate well in person, in writing, and on the phone
Must be organized and able to multi-task with a smile
Must be able to work effectively in pressured situations and demonstrate the ability to diffuse escalating situations
Strong problem-solving skills
Solid math skills
Computer skills that include Outlook Email, internet, Microsoft Word
Self-starter with ability to work with minimal supervision
Reliable transportation

Nice To Haves

2 years demonstrated experience in customer service, business office environment, healthcare related office, or communications center

Responsibilities

Fulfills customer requests, including running errands, information research, and other personal service requests.
Closes out daily, weekly, and monthly tasks, including customer service scores, transactions, and customer communications.
Reconciles corporate credit card account with POS system.
Delivers excellent customer service through timely communication, responsiveness, great organization, and ability to juggle multiple requests at one time.
Develops and maintains positive working relationships with employees.
Provides notary services upon request.
Attends benefits fairs, recruiting events, and staff meetings upon request.
Performs other duties as required.