Concierge Security Supervisor - Hotel

GardaWorld•Minneapolis, MN

3d•Onsite

About The Position

GardaWorld Security Services is looking for a Concierge Security Officer to join their team. This role emphasizes building meaningful connections and providing excellent customer service, as you will interact with people on all shifts in various environments like office towers, hotels, and shopping centers. The position is full-time, Monday through Friday, on the 1st shift (7 a.m. to 3 p.m.) in Minneapolis, MN. GardaWorld offers competitive pay, daily pay options, a comprehensive benefits package, and career growth opportunities. They are a global leader in security solutions and are certified by Great Place to Work.

Requirements

Authorized to work in the U.S.
High School Diploma or GED
Able to pass an extensive screening process
Exceptional customer service skills
Proficient in basic phone & computer skills
State license if required

Nice To Haves

Military or Law Enforcement experience
Prior leadership and supervisory experience

Responsibilities

Customer service duties like welcoming, verifying identity, and guiding visitors
Manage access control
Perform regular patrols to identify potential risks
Inspect security equipment and report any maintenance needs
Respond to incidents, provide first aid, and coordinate with emergency teams
Answer questions in person or by phone
Write incident reports and communicate security concerns
Ensure the safety and protection of individuals and property