Concierge Security Supervisor - Hotel

GardaWorld•Minneapolis, MN
•Onsite

About The Position

GardaWorld Security Services is seeking a Concierge Security Officer. This role emphasizes customer service and building meaningful connections, with a focus on engaging with people across various shifts in environments like office towers, hotels, and shopping centers. The ideal candidate will have a natural ability to engage with others, reassuring and inspiring confidence.

Requirements

  • Authorized to work in the U.S.
  • Documentation of High School Diploma or GED
  • Able to pass an extensive screening process
  • Exceptional customer service skills
  • Proficient in basic phone & computer skills
  • Security experience
  • Customer service experience
  • Prior leadership and supervisory experience
  • State license if required

Nice To Haves

  • Military or Law Enforcement experience

Responsibilities

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns
  • Ensure the safety and protection of individuals and property

Benefits

  • Medical insurance plans
  • Dental insurance plans
  • Vision insurance plans
  • 401(k) retirement savings plan with employer matching contributions
  • Paid time off (PTO) policy
  • Paid holidays
  • Disability coverage
  • Life insurance options
  • Career growth opportunities
  • Uniform provided at no cost
  • DailyPay is available
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