Concierge Security - Rover Officer

GardaWorld•Decatur, IL
•Onsite

About The Position

GardaWorld Security Services is hiring a Concierge Security Ambassador for a customer-service-focused security role. The position involves engaging with people and helping them feel reassured and confident while working in settings such as office towers, hotels, and shopping centers. The site is in Decatur, Illinois. The full-time schedule varies: third shift is 6 p.m. to 6 a.m., with Sundays on first shift from 6 a.m. to 6 p.m. The hourly wage is $19. Uniforms are provided at no cost. Employment is contingent on successfully completing a background check and drug screening after an offer is extended.

Requirements

  • Be authorized to work in the United States.
  • Provide documentation of a high school diploma or GED.
  • Pass an extensive screening process.
  • Have exceptional customer service skills.
  • Have basic phone and computer skills.
  • Hold a state license if required.
  • Be able to operate a motor vehicle.

Nice To Haves

  • Security, military, or law enforcement experience.

Responsibilities

  • Welcome visitors, verify their identities, and guide them.
  • Manage access control.
  • Conduct regular patrols to identify potential risks.
  • Inspect security equipment and report maintenance needs.
  • Respond to incidents, provide first aid, and coordinate with emergency teams.
  • Answer questions in person or by phone.
  • Write incident reports and communicate security concerns.
  • Help ensure the safety and protection of individuals and property.

Benefits

  • Competitive hourly wage of $19 per hour.
  • DailyPay is available for GardaWorld employees.
  • Medical, dental, and vision insurance plans.
  • 401(k) retirement savings plan with employer matching contributions.
  • Paid time off (PTO).
  • Paid holidays.
  • Disability coverage.
  • Life insurance options.
  • Career growth opportunities.
  • Uniform provided at no cost.
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