Concierge Security Officer - Headquarters

GardaWorld•Hopkins, MN

1d•Onsite

About The Position

GardaWorld Security Services is seeking a Concierge Security Officer to join their team. This role emphasizes customer service and building meaningful connections with people on all shifts in various environments such as office towers, hotels, and shopping centers. The ideal candidate will have a natural ability to engage with others, reassuring and inspiring confidence.

Requirements

Authorized to work in the U.S.
High School Diploma or GED
Able to ace (and pass) an extensive screening process
Exceptional customer service skills
Proficient in basic phone & computer skills
Three years of security experience
A state license if required

Nice To Haves

Military or Law Enforcement experience
Five years of security experience is preferred

Responsibilities

Customer service duties like welcoming, verifying identity, and guiding visitors
Manage access control
Perform regular patrols to identify potential risks
Inspect security equipment and report any maintenance needs
Respond to incidents, provide first aid, and coordinate with emergency teams
Answer questions in person or by phone
Write incident reports and communicate security concerns
Ensure the safety and protection of individuals and property