Concierge Security Officer - Museum

GardaWorld•San Jose, CA

5d•Onsite

About The Position

GardaWorld Security Services is seeking a Concierge Security Officer for a museum position. The role emphasizes customer service and building meaningful connections with people of all ages, including children. This is not a stationary post. The ideal candidate will have a natural ability to engage with others, reassuring and inspiring confidence. As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

Requirements

One year of security experience
State security license and additional 32hr. BSIS security trainings (Additional security trainings can be obtained during the hiring process)
Authorized to work in the U.S.
Able to provide documentation of High School Diploma or GED
Exceptional customer service skills
Proficient in basic phone & computer skills

Nice To Haves

Comfortable working around children of all ages
Security, Military, Law Enforcement experience

Responsibilities

Customer service duties like welcoming, verifying identity, and guiding visitors
Manage access control
Perform regular patrols to identify potential risks
Inspect security equipment and report any maintenance needs
Respond to incidents, provide first aid, and coordinate with emergency teams
Answer questions in person or by phone
Write incident reports and communicate security concerns
Ensure the safety and protection of individuals and property