Concierge/Receptionist

RSL Employees LLC•Salt Lake City, UT

1d•$16 - $20•Onsite

About The Position

The Ridge Foothill is seeking a part-time Concierge to be the welcoming first face or voice and brand ambassador to residents, families, and visitors when they arrive at The Ridge Senior Living. This position is perfect for students or those seeking a second job, offering weekend afternoon/evening hours (2 PM - 7:30 PM). The ideal candidate is dedicated, hardworking, friendly, and finds joy in making a difference in someone's life.

Requirements

Dedication to and passion to serve seniors and team members with excellent customer service skills, a high level of energy and compassion.
Demonstrate good judgment, problem solving and decision-making skills.
Encourage teamwork through cooperative interactions with co-workers and other departments.
Support a positive and professional image through actions and dress.
Excellent communication skills, including active listening.
Receptionist/Front desk experience.
Ability to speak, write and read English.
Minimum two years of experience in a related position.
High School education is required.

Nice To Haves

Experience in long-term care industry is preferred.

Responsibilities

Greet visitors seeking information about the property.
Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel.
Direct visitors to appropriate office or resident apartment.
Assist residents, family members, and guests with general requests.
Answer telephones, record and channel information, direct calls to appropriate individual or department, relay messages in a timely, clear, polite, concise, and professional manner.
Display knowledge of the services and programs and other pertinent information regarding the property.
Process incoming mail and packages.
Distribute mail to appropriate mailboxes.
Other duties as assigned.