About The Position

Planned Companies is hiring a motivated, courteous, and knowledgeable Concierge Package Handler for its Planned Lifestyle Services team in Alexandria, Virginia. The role helps ensure tenants, guests, and vendors receive a welcoming experience while supporting the property’s presentation and safety. The associate provides concierge services tailored to tenants’ personalities, lifestyles, needs, and expectations, and handles front-desk operations, deliveries, and access control. This is a full-time, Monday-to-Friday overnight position scheduled from 11 p.m. to 7 a.m. The stated pay rate is $19.00.

Requirements

  • At least 3 years of customer service experience.
  • Desire and passion to provide a warm and welcoming greeting to everyone.
  • Excellent written and verbal communication skills.
  • Basic computer skills.
  • Knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured demeanor.
  • Ability to multitask and demonstrate good time management.
  • Ability to lift up to 50 pounds when needed.

Responsibilities

  • Greet, announce, and direct tenants, guests, and vendors entering the building.
  • Develop and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Plan and organize on-site events.
  • Provide directions and referrals and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
  • Document, secure, and track mail, deliveries, and vendor services in designated areas.
  • Answer telephones and monitor the lobby.
  • Maintain and control keys and access cards.

Benefits

  • Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
  • All full-time and part-time employees are eligible to participate in the company 401(k), which includes an employer match.
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