Concierge/Lead Host
About The Position
As our Concierge/Lead Host, you'll be the first point of contact for our guests, setting the tone for their experience and ensuring they feel warmly welcomed from the moment they step through our doors. You're a positive, charismatic, and friendly team player who is personable, outgoing and enjoys interacting with people. You have great communication skills and always have your ducks in a row and work well in a fast-paced environment. At Flagship, we create experiences that leave an impact. This stays true to our employees just as much as our guests. Removing barriers of language, race, sexual orientations, and culture, our team and guests have our promise of being a restaurant group that embraces the concept where everyone belongs. We are committed to empowering growth, instilling hospitality knowledge, and building a career path in an environment of respectful inclusion.
Requirements
- Positive, charismatic, and friendly team player
- Personable, and outgoing and enjoy interacting with people
- Great communication skills
- Ability to stay organized and work well in a fast-paced environment
Responsibilities
- Set the energy and vibe for every guest entering our venue
- Create a positive and memorable environment for both incoming and outgoing guests
- Answer phone inquiries about reservations and special events in a professional and helpful manner.
- Conduct seating and guest flow while communicating with the team to ensure a smooth guest transition from concierge stand to table
- Be genuine, honest, attentive, and empathetic with guests, while always being mindful of how you can go the extra mile to improve their experience
Benefits
- Empowering growth
- Instilling hospitality knowledge
- Building a career path in an environment of respectful inclusion
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
