Concierge/Driver

Aegis Living•Laguna Niguel, CA

2d•Onsite

About The Position

Aegis of Laguna Niguel is looking for a Concierge/Driver to provide exceptional customer service to our residents, guests, and families. This role offers a consistent schedule and opportunities to interact with and help others.

Requirements

Compassionate and positive attitude
Ability to remain calm and think quickly under stressful situations
Sensitivity to resident needs and the ability to build positive relationships
Display a desire to exceed expectations with every interaction
Must be willing to take 2-step TB test

Nice To Haves

Previous experience working as a Receptionist/Concierge and/or supervisory role

Responsibilities

Greet and direct visitors, families, residents, and employees to the right person or place and providing exceptional customer service
Answer all phone calls in a professional manner and handling the front desk and all assigned duties
Coordinate medical appointments and family outings with Care and Nursing Staff
Support the smooth operation for the Marketing Department and Office Manager
In depth familiarity with the community layout and employees’ responsibilities