Concierge
Senior Lifestyle•Northbrook, IL
•$19 - $19•Onsite
About The Position
In this role you will be responsible for providing assistance to residents, guests and vendors in the community. You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested. You will assist other departments with administrative functions. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
Requirements
- You need to be able to communicate clearly and effectively in English.
- You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
- You are compassionate, professional, kind, engaging, empathetic and helpful.
- You have the ability to work as a part of a team and handle multiple tasks efficiently.
- You possess the ability to make independent decisions when circumstances warrant such action.
- You can maintain a positive and friendly demeanor toward the residents and your co-workers.
Nice To Haves
- Three (3) months of related experience is preferred.
Responsibilities
- Greet residents and provide general assistance to visitors, prospective residents, and families.
- Answer telephone calls.
- Ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
- Process reports for such things as work orders, incidents and concerns.
- Receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
- Maintain the sign in/out log for the issuance of community keys, and gate passes.
- Assist other departments with administrative functions.
- Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
- Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
Benefits
- health
- dental
- vision
- retirement benefits
- short-term disability
- long-term disability
- paid time off
- DailyPay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
