Concierge Desk Rep

BJC HealthCare • St. Louis, MO

10h • Onsite

About The Position

Provides effortless and seamless movement in and out of the medical center as the first impression that patients and visitors experience. Provides coverage of the information desks and interacts with target audiences, internal resources and external vendors.

Requirements

• High School Diploma or GED
• <2 years experience
• No Supervisor Experience

Nice To Haves

• 2-5 years experience

Responsibilities

• Handles customer concerns and complaints immediately using appropriate service recovery tools and guidelines.
• Provides information regarding the medical center and local area.
• Greets patients and visitors, provides patient and hospital information and escort services to those in need.
• Utilizes technology to appropriately direct guests, visitors and patients throughout hospital campus.
• Assists with patient arrival and departure.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED