Concierge & Back Office Support
About The Position
Cogir Senior Living, based in Scottsdale, Arizona, oversees a network of senior living communities across 11 states. They are a leader in senior housing, focused on growth, exceptional resident care, and a supportive team environment. At The Virginian by Cogir, the culture is built on human focus, creativity, and excellence. This role serves as a dual Concierge and Administrative support for the Leadership team, acting as the first point of contact for residents, families, visitors, and guests. The ideal candidate is adaptable, maintains confidentiality, and is a problem solver, creating a welcoming and supportive environment while addressing inquiries and coordinating services.
Requirements
- High School Diploma or equivalent.
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting is required.
- Working knowledge of various computer systems, including Word, Excel, and Outlook.
- Patience and willingness to assist our residents, visitors, and team members.
- Friendly, assertive, professional, outgoing, multitasked, and organized.
- Excellent communication skills.
- Availability to work flexible shifts, including weekends and holidays.
- Ability to maintain confidentiality and adhere to ethical standards.
- Must hold a valid Driver's License to assist with Valet service.
Responsibilities
- Answer a multi-line telephone, directing calls and inquiries as needed.
- Greet all families, residents, guests, and vendors with a smile.
- Maintain outside visitor logs and monitor access to the community.
- Assist residents with scheduling transportation, activities, or appointments.
- Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
- Order office supplies.
- Address resident concerns or questions and escalate issues to management when necessary.
- Complete work order requests.
- Additional Administrative tasks will be assigned by the community leadership team.
Benefits
- Competitive wages
- Training, and growth opportunities
- Early access to paycheck
- Health, Dental, Vision, and Life Insurance
- Paid Vacation, Holidays, and Sick Leave
- 401K with company match
- Free meals at work
- Employee Assistance Program
- Generous Employee Referral Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
