Concessions Supervisor - COTA

PROOF OF THE PUDDING•Austin, TX

33d•Onsite

About The Position

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR, and MotoGP attracting global fans during championship races on the famed Circuit and LiveNation producing over 30 headline concerts every year at the Germania Insurance Amphitheater. The food service team at Circuit of the Americas (COTA) is seeking an experienced Concessions Supervisor to assist in leading the day-to-day concessions operation. The ideal candidate has experience in large-scale concessions venues and is a hands-on leader with a focus on team development.

Requirements

1+ year of experience in leading a concessions operation is preferred
After completion of training, you will have gained the ability to work independently and effectively manage a stand
Communicate effectively both orally and in writing
ServSafe qualified or the ability to become ServSafe certified
Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: “see it, own it, solve it.”
Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.
Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance always.
Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.
Lift heavy objects up to 25 pounds
Be clean, neat and professionally dressed at all times

Responsibilities

Assist, in a timely manner, in determining appropriate quantity of food and beverage items for cooking, baking and serving in the stand; maintain food & beverage quality standards including appearance and nutritional requirements throughout the event; assist in the monitoring and ordering of food as needed based on business demands
Monitor temperatures of food to assure safety and quality of standards are met; monitor water temperatures to assure proper temperature for sanitizing
Merchandise and serve food and beverage according to established guidelines and replenish as needed
Oversee all staff in the stand and area including but not limited to cashiers, food runners, cooks, and cleaners; ensure staff is in the correct uniform; signed in & out; practicing safe service; and upholding Trident Provisions’ standards of service
Clean equipment, utensils and appliances and properly store food and beverage supplies; assure compliance with sanitation and safety procedures and regulations; clean refrigerators and storerooms as required
Assist in storing unused food and supplies; dispose of unusable leftovers; utilize proper methods of handling foods to be stored
Assist with inventory and maintain routine records as directed; prepare records of food and beverage consumed vs. leftover.