Concessions Supervisor

Aramark•Philadelphia, PA

1d•Onsite

About The Position

The concessions supervisor is responsible for the oversight or delegation of responsibilities within the food service operation, which includes inventory, customer service, food preparation, and food safety/sanitation procedures. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Alongside a manager who will help coordinate and lead operations, you’ll help oversee staff, collaborate with teammates, and help where needed.

Requirements

Must be able to obtain food safety and alcohol certification
Exhibit and practice the highest level of guest satisfaction and service skills
Basic accounting knowledge and experience managing inventory
Demonstrated organizational skills to improve efficiency
Ability to coordinate multiple tasks, meet production/service time schedules, and adapt and problem solve to necessary and unforeseen changes
Demonstrate a high level of communication skills to ensure staff is aware of all information
Ability to operate equipment in the stand and support to get product ready for sale.
Demonstrate consistent professionalism in the execution of daily assignments
Must be able to stand/walk for an extended period, as well as occasionally lift up to 50lbs
Must read, write, and understand verbal instructions
Maintain emotional control under stress

Nice To Haves

Previous supervisory experience in a related role preferred
Previous food experience preferred
Ideal candidate will be available to work a flexible schedule that includes evenings and weekends

Responsibilities

Responsible for opening and closing the building according to expectations of the management team
Monitors setting up and breaking down of workstations
Monitors the sanitation of workstations, including floors, worktables, walls, refrigerators, equipment, dishes, and utensils
Oversees the cashiers on duty and ensures that they are properly trained and adhere to the cashier policy
Oversees the cooking and preparation of food items for the day according to the recipes and brand requirements
Responsible for ensuring correct portion size of food items.
High level product knowledge and ability to coach staff to effectively service the customer
Ensures staff completes daily temp logs
Oversees the product merchandising, line displaying, and distribution of marketing materials
Provides ongoing coaching and performance feedback to staff members
Informs management of escalating employee conduct issues
Responsible for making sure the staff properly disposes of waste
Oversees staff during peak times of operation and deals with labor shortages as needed
Assists managers with ordering and inventory responsibilities
Ensures each station has the equipment and supplies needed to serve the customers
Maintains professional appearance and models compliance to uniform policies and ensures uniform compliance of staff
Occasionally works in other areas or departments as required by your manager
Performs tasks as requested by your manager(s) on a weekly, bi-weekly, or monthly basis
Manages employee issues, and makes sure locations are staffed appropriately
Ensures security of company assets