Concessions Supervisor

Compass Group•Seattle, WA

4d•$27 - $31•Onsite

About The Position

Become a part of the Levy team at Lumen Field, home of the Seattle Seahawks, Seattle Sounders FC, OL Reign, and world-class concerts and events. As a Concessions Supervisor, you are responsible for directing and responding to guest needs across multiple stands during an event. You will also oversee the set-up and breakdown of the event once it ends.

Requirements

Previous experience in supervisory or lead roles required
Ability to stand and walk for long periods of time while engaging with guests
Skilled in communicating with teammates, managers, and guests
Capable of lifting products and equipment up to 50 pounds
Ability to react professionally and calmly in emergency situations
Ability to complete digital onboarding materials and electronic employment verification
Possess valid Washington State Food Worker Permit and ServSafe Alochol training, & Washington State Class 12 MAST Permit
Must be at least 21 years of age
Must pass background check.

Responsibilities

Establish connections with guests while understanding suggestive and upselling techniques
Provide attentive service to guests, ensuring comfort and support from initial contact through the duration of the event
Help resolve guest complaints/feedback, following up to make sure their needs are met
Comprehend all event paperwork and reports
Maintain knowledge of all menu offerings and location presentation guidelines
Conduct post event inventory checks and restock if needed
Create, modify, and close sales checks in point of sale
Complete all event set-up and breakdown responsibilities within timelines provided
Follows responsible alcohol service policies
Supervise staff check-ins and breakdowns for the assigned zone
Ensure all food and beverages are appropriately displayed in concession stands throughout the event
Maintain service areas, adhering to company and state food handling and sanitation procedures
Help resolve issues at or around assigned zone