Concessions Specialist

Arizona Humane Society • Phoenix, AZ

7d • Onsite

About The Position

The Arizona Humane Society is seeking a dedicated and motivated full-time Concessions Specialist to join our Café team at our Papago Park Campus. This role offers a 4 10 - hour shift schedule with working hours of 8:30 AM – 6:00 PM. If you're a talented professional eager to make a difference, we'd love for you to keep reading!

Requirements

• High school diploma/GED required
• One-year prior work experience in a high-volume kitchen or beverage service environment required
• Food Handler Card (or Food Handler Certificate) required
• Strong interpersonal and customer service skills required
• Must be able to handle food items safely and properly in a kitchen environment
• Understanding of retail and cash handling operations required
• Ability to learn/use POS software (for use with food service in a restaurant environment)

Nice To Haves

• Experience in customer service and/or retail preferred

Responsibilities

• Opening and closing duties
• Operating both the hot and cold service lines
• Preparing drinks and menu items according to standardized recipes and procedures
• Operating the point-of-sale (POS) system to accurately create and close customer transactions
• Handling cash responsibly
• Maintaining knowledge of all menu items and promotions
• Delivering exceptional customer service
• Completing food preparation procedures according to written instructions
• Ensuring paperwork and data entry is completed accurately and legibly
• Multitasking and handling multiple, simultaneous orders
• Keeping necessary items and supplies adequately stocked and understanding their uses and applications
• Continuing to expand knowledge of staff dietary needs and restrictions
• Assisting drivers with loading and unloading orders
• Performing routine inventory checks and creating vendor orders as necessary
• Maintaining knowledge of all available menu items, their ingredients, and their preparation methods
• Creating daily or weekly special menu items and ordering necessary items to execute them properly

Benefits

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program
• Discounts on veterinary services and other pet perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED