Concessions Manager - Dallas Arboretum and Botanical Garden

PROOF OF THE PUDDING • Dallas, TX

1d • Hybrid

About The Position

The Concessions Manager oversees daily operations across food and beverage concession outlets at the Arboretum and Botanical Garden. This hands-on role ensures efficient service, consistent food quality, clean and organized locations, and a welcoming guest experience. The manager leads staff, manages inventory, and coordinates concession service for daily operations, seasonal programs, and special events.

Requirements

• Degree in Hospitality, Management, or related field
• 5+ years of leadership experience in Food and Beverage Operations and/or concessions.
• Must live near or be willing to relocate to Dallas, TX.
• Budgeting and/or financial focused mindset
• Team building & leadership
• Hands on leader with drive to get the job done
• Knowledge of POS systems and processes, preferably Square

Responsibilities

• Manage daily opening, service, and closing procedures across assigned concession locations.
• Schedule and assign staff based on business volume, outlet needs, and event requirements.
• Train, coach, and supervise cashiers, cooks, runners, and concession attendants.
• Maintain standards for food preparation, presentation, portion control, and guest service.
• Monitor inventory, place orders, and coordinate deliveries and restocking to prevent shortages.
• Control food waste, labor costs, and supply usage.
• Oversee POS operations, cash handling, daily sales reconciliation, and reporting.
• Ensure completion of daily checklists, temperature logs, cleaning schedules, and equipment inspections.
• Maintain food safety, sanitation, and responsible alcohol service standards.
• Coordinate event setup, equipment, power needs, product transport, and breakdown.
• Address guest concerns promptly and professionally.
• Communicate staffing needs, maintenance issues, and operational concerns to leadership.
• Lead by example and assist with food preparation, service, and restocking during busy periods.
• Performs other duties as required for the role.

Benefits

• Competitive pay based on experience.
• Basic Life and AD&D as well as long term disability at no cost to employees.
• Optional benefits: Medical, Dental, Vision, and Voluntary Life and AD&D, Short Term Disability, Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospitality Indemnity

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree