Concessions Manager | Full-Time | Ryan Center and Boss Ice Arena (U of Rhode Island)
About The Position
The Concession Manager will assist the Director of Concessions with the overall management of all OVG-managed athletic and live event venue concession operations, including inventory controls, product ordering, cash controls, compliance with alcohol service policies, cleaning, safety, guest service, equipment inspection, employee training and supervision, warehouse stocking and oversight, troubleshooting, closing duties, event planning support, food preparation, production, stand stocking, post-event reconciliation and reporting, and any other tasks assigned by the Director of Concessions. The Concessions Manager will supervise Concessions employees. The Concessions Manager must be available to work a variable, event-driven schedule, including evenings, holidays and weekends, as needed. Flexible availability, professional presentation, outstanding interpersonal skills, and strong technical aptitude are required. This role pays an annual salary of $53,000 - $56,000.
Requirements
- 3-5 years of previous concessions, food and beverage management, or related management experience.
- Proficiency with Microsoft Office, POS, timekeeping, and related systems.
- Demonstrated experience training, managing, and developing employees.
- Strong organizational, communication, decision-making, and problem-solving skills.
- Ability to prioritize, multitask, and maintain attention to detail in a fast-paced, event-driven environment.
- Knowledge of inventory controls, cash handling, reconciliation, and basic business math.
- Demonstrated professionalism, integrity, sound judgment, and ability to work effectively with employees, management, and guests.
- Ability to work a flexible schedule, including early mornings, evenings, weekends, holidays, and extended hours.
- Ability to lift heavy objects.
Nice To Haves
- Alcohol service and food safety/management certifications are preferred.
Responsibilities
- Provide event oversight and operational/personnel support to ensure smooth operation.
- Manage concession operations for athletic, entertainment, and special events across campus venues.
- Manage, schedule, train, and develop part-time employees, volunteers, and nonprofit groups; oversee payroll and event-day staffing.
- Manage all event-day operations, including setup, food production, stocking, POS operations, guest service, cleanup, and post-event reconciliation.
- Ensure food quality, sanitation, safety, cleanliness, and operational standards are consistently maintained.
- Oversee concession equipment, POS systems, inventory, maintenance, and troubleshooting to ensure operational readiness.
- Reconcile event sales, monitor cash and product variances, complete required reporting, and assist with monthly inventory.
- Monitor financial, operational, and guest-service performance and implement improvements as needed.
- Coordinate with venue management and other departments to ensure successful event execution and provide hands-on operational support as needed.
- Maintain required operational procedures, training materials, logs, and event documentation.
- Perform other related duties as assigned.
Benefits
- Health, Dental and Vision Insurance
- 401(k) Savings Plan
- 401(k) matching
- Paid Time Off (vacation days, sick days, and 11 holidays)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
