Concessions Manager-CUTX

PROOF OF THE PUDDING•Allen, TX

3d•Onsite

About The Position

Proof of the Pudding is a chef-led hospitality company delivering food and beverage experiences at some of North America’s most complex sports, entertainment, cultural, and live-event venues. Founded in Atlanta in 1979, Proof has built a national reputation for doing hospitality differently — from-scratch cooking at scale, hyper-local sourcing, and a partnership-first approach that treats clients as collaborators, not contracts. The company serves professional and collegiate sports venues, convention centers, cultural institutions, and large-scale destination events across the United States and Internationally. We are seeking a Concessions Manager to lead the team and logistics of our concessions operations at the Comerica Center. This position will be responsible for supervising day-to-day planning and event day execution of all concessions area 3rd party partners. The ideal candidate has experience in events and concessions operations and is a hands-on leader with a focus on team development.

Requirements

Must be a team player and possess great communication skills
Must be comfortable working in a warehouse environment and following all safety protocols
Must have a strong work ethic and be highly organized
Must be proactive and hands-on
Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: “see it, own it, solve it.”
Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.
Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Nice To Haves

Experience in events and concessions operations

Responsibilities

Overseeing and effectively managing day-to-day duties to ensure that each event is executed flawlessly from start to finish.
Responsible for communication between Proof of the Pudding and the client.
Serves as the first point of contact for all inquiries from the center.
Responsible for nurturing this relationship.
Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; and maintaining security systems.
Supports venue financial objectives by tracking budget and expenditures and flagging variances.
Organizing frequent meetings and open lines of communication with sales, operations, concessions, and culinary team in preparation for each event.
Sets staff expectations for uniform, customer service, and workplace culture standards
Attending and executing each event to ensure that it runs smoothly from the set-up to the break-down.
Provides support for special off-site events as needed
Performs other related duties as necessary