Concessions Café Supervisor

ASM Global

3d•$24•Onsite

About The Position

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! THE ROLE The Concessions Café Supervisor position is responsible for supporting all Food and Beverage Operations as directed by the General Manager and the management team. This role’s main focus will be maintaining the operations of the concession outlet and ensuring our team delivers world class service.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Strong attention to detail.
Able to demonstrate flexibility and quickly adapt to changes.
Ability to be self-motivated and work independently and work well as a team player.
Ability to work in a fast-paced environment.
Must be at least 18 years old
Able to delegate and prioritize duties to the concessions team
Work with a sense of urgency, manage and execute multiple orders from a KDS
Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
Strong commitment to delivering a high level of customer and client service with demonstrated initiative and leadership
Customer service oriented with the ability to interact with all levels of management
Must be flexible to work weekends, nights and holidays
Must be able to work in a team environment
High level of organization and attention to detail
Must be able to remain calm under stressful situations
Must be able to make evaluations and decisions without immediate supervision
Must be able to accept and carry out responsibility for directions
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training

Responsibilities

Responsible for overseeing and executing the daily concessions and catering operations in the Food and Beverage outlets.
Set up and preparation of all assigned locations
Check in food deliveries and verify with warehouse team
Oversee and check opening and closing duties of the Café staff in their assigned locations
Replenish, restock, maintain all food items and food related items as needed and/or directed by management
Prepare staff assignments and prep lists
Maintain a high level of sanitation awareness and conscientiousness.
Assist management with monthly inventories
Prepare food and beverage orders for management
Responsible for maintaining the cleanliness of all kitchen equipment and reporting any operating issues
Maintain cleanliness and organization of all walk in and reach in refrigerator and freezers in compliance with local health code
Always conduct self in a professional, safe, and efficient manner.
Ability to follow directions precisely and consistently; maintenance of work area and proper food storage; opening and closing duties
Adheres to company guidelines and house rules, always exceeds guest expectations.
Ability to expedite food in a fast-paced environment
Lead and work to maintain the facility and all equipment to the highest standards ensuring Safety and Cleanliness
Work as a team with fellow associates in the both the FOH and the BOH
Ensure daily checklists are followed and completed by all concession workers.
Assist other supervisors in other related tasks and responsibilities as necessary.
Practice safe work habits and complete company and venue safety and general compliance training.
Maintain a pleasant and collaborative attitude towards customers, co-workers, and management.
Adheres to the Legends Global and venue company policies.
Complete other duties as assigned by management.
Available to work non-traditional hours (Nights, Weekends & Holidays)