Concessions Attd, PT

Marcus Corporation•Brookfield, WI

5d•$10•Onsite

About The Position

The Concessions Attendant supports theatre operations under the direction of the theatre management team and helps ensure high levels of guest satisfaction and theatre cleanliness. The role requires friendly, courteous, helpful, timely, and professional service. The position reports to a member of the theatre management team or the General Manager, depending on location. The attendant serves guests at the concession stand, sells and prepares food and beverages, processes in-person and online orders, and performs stocking, cleaning, and sanitation duties. Associates must be able to perform the position’s essential functions with or without reasonable accommodation.

Requirements

Strong interpersonal, verbal, and written communication skills.
Willingness and motivation to learn new skills and tasks to meet changing industry demands.
Flexible and accessible schedule, including late evenings, weekends, and holidays as business needs dictate.
Ability to work in a high-volume, fast-paced team environment.
Passion for hospitality and high-quality food and service.
Ability to follow company and local regulatory requirements for cleanliness, sanitation, and personal hygiene.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to occasionally lift or move up to 35 pounds.
Wearing a face mask during scheduled working hours is required.

Responsibilities

Greet guests, identify their requests, complete transactions and loyalty transactions, and thank guests.
Sell food and beverage items at the concession stand.
Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling, and sampling.
Operate point-of-sale terminals and provide accurate change.
Prepare food and beverage orders in accordance with company food safety policies and local regulations.
Fill online concession orders and prepare them for pickup.
Perform daily concession maintenance, including stocking.
Follow instructions for the safe use of chemicals and cleaning materials.
Clean and sanitize concession and beverage areas for guests and associates.
Monitor and communicate social distancing guidelines.
Provide friendly, helpful, and prompt guest service; answer questions and resolve concerns.
Uphold company standards and carry out company-wide programs.
Assist with other duties as directed by the General Manager or a member of the management team.