Concessions Attendant - Concessions Stand

TORONTO INTERNATIONAL FILM FESTIVAL • Toronto, ON

3d • Onsite

About The Position

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film. TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation. We are currently hiring for the position of CONCESSIONS ATTENDANT – CONCESSIONS STAND. Reporting to the Senior Manager, Visitor Experience Operations, the part-time position of Concessions Attendant will maintain a high standard of customer service at our concessions stand. The Concessions Attendant sells food and beverage while maintaining an accurate cash till and implementing our established Visitor Experience departmental service measures.

Requirements

• Must be able to provide availability for at least three shifts per week (1 weekday, 1 weekend, 1 additional) for each week outside of the Festival
• Must be available to work each day of the Toronto International Film Festival in September as well as each training day
• Must be adaptable to a flexible work schedule that includes evenings, weekends, and holidays
• Must hold a valid Ontario Smart Serve certificate
• Proven ability to work effectively with minimal supervision
• May be required to lift and carry items up to 35lbs
• Able to communicate fluently in English
• Candidates must be legally able to work in Canada at this time.

Nice To Haves

• Previous experience with food preparation is an asset
• Previous experience with a point-of-sale system and cash handling is an asset
• knowledge of a second language is an asset
• CPR and First Aid training are an asset
• Interest in film, non-profits, arts and culture is considered an asset

Responsibilities

• Provide excellent customer service to the visitors at TIFF Lightbox
• Sell food and beverage at the concession stand
• Sell alcoholic beverages while maintaining established TIFF alcohol sales protocol
• Operation of point-of-sale system to reconcile transactions and maintain an accurate cash till
• Ensure cleanliness of food service and storage areas with adherence to food sanitation standards
• Maintain knowledge of TIFF Lightbox, its programming, events, and facilities.
• Liaise with Concessions Stand Leads to execute concessions orders and presentation. This includes preparing special orders for events
• Arrive on-time for scheduled shifts, wearing approved uniform or dress code and prepared for shift
• Other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed