Concessions Assistant Manager | Full-Time | Penn State University Athletics

Oak View Group•University Park, PA

18h•Hybrid

About The Position

The Concessions Assistant Manager will assist the Concessions Director and Concessions Manager with the overall management of all OVG-managed athletic venue concessions operations, including inventory controls, product ordering, employee training, point of sale controls, compliance with alcohol and food service policies, cleaning, safety, guest service, product stocking, troubleshooting, event operational support, opening and/or closing duties, food preparation and production, and any other tasks assigned by the Concessions Director or Concessions Manager. The Concessions Assistant Manager must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth operation of the venue and the Concessions department. The Concessions Assistant Manager will assist in the supervision of employees. The Concessions Assistant Manager must maintain excellent attendance and be available to work a variable, event-driven schedule, including evenings and weekends. Flexible availability, professional presentation, outstanding interpersonal skills, and strong technical aptitude are required. The Concessions Assistant Manager will also be supporting Penn State Performance Dining and other OVG accounts, which will require travel.

Requirements

3-5 years’ experience working in a supervisory capacity in a food & beverage environment.
Ability to supervise the work of others.
Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

Nice To Haves

Bachelor's degree in a related field is preferred.

Responsibilities

Assist in supervising all part-time concessions workers & non-profit organizations.
Ensure proper setup of all concession locations prior to event doors. Setup duties include but are not limited to the following: verifying opening inventory, ensuring sanitation standards are met, and verifying each location is fully operational.
Provide oversight and operational expertise resulting in the smooth execution of events.
Work with marketing staff on concessions-related event promotions.
Oversee a large volume of inventory and manage high-volume sales.
Supervise and run all venue concessions operations before, during, and after the event, as needed.
Willing to cover or back up any open position to assure the location is fully operational.
Provide direction and oversight to all concessions staff as needed.
Ensure that all state & federal policies, procedures, and practices are adhered to, including compliance with alcohol distribution/service of food handling/sanitation guidelines and general safety policies and procedures.
Report any alcohol service or other compliance issues to Concessions Director & Concessions Manager immediately.
Assist with post-event evaluations, data compilation, tracking of monetary and product shortages, and generating reports.
Assist in the research and testing of new products and recipes; identify products to grow business.
Assist Concessions Manager in stocking, ordering, and tracking product.
Receive new inventory and inspect products for quality.
Obtain working knowledge of all existing concessions locations.