Concession Stand Attendant

DECC•Duluth, MN

2d•$13 - $17•Onsite

About The Position

Concession Stand Attendants use exceptional customer service skills and take orders, serve customer their food and beverage orders, and process payments using the point-of-sale system. The position is scheduled during sporting events, concerts, conventions, arts and entertainment, and any event that requires concession services.

Requirements

Ability to maintain effective and positive communication skills.
Ability to ensure a high level of customer service.
Ability to adapt to changes, delays, or unexpected events.
Ability to move quickly throughout the facility to different event spaces.
Ability to work at a fast pace.
Ability to stand for long periods of time.
Ability to work in spaces with fluctuating temperatures, from hot and humid to cold.
Ability to resolve problems and manage difficult situations as needed.
Ability to follow detailed instructions, either written or verbal.
Excellent time management and organizational skills.
Ability to work well in a team-oriented environment.
Must be 16 years of age or older.
Successful completion of reference checks.
Successful completion of a background check.
Successful completion of a drug test, if applicable.

Nice To Haves

A minimum of one year of customer service experience in the food service industry.
A minimum of one year of point of sale and cash handling experience.
Experience using a point-of-sale system.
Food Service experience.
Availability for UMD Men’s Hockey games during the season is essential.

Responsibilities

Serve customers from a clean and well-stocked concession stand.
Be familiar with and able to discuss with customers the entire concessions menu and prices.
Itemize totals for service using the point-of-sale system and process payments.
Prepare food items such as popcorn, hot dogs, nachos, beverages and other concession stand items.
Stock and replenish condiments.
Work as a team to complete duties, for example, opening and closing procedures.
Maintain the cleanliness of the concession stand and follow all safety and sanitation procedures and policies.
Perform opening and closing duties, and required projects as directed by a supervisor.
Perform stocking duties in the concession stands and commissary before and during events.
Assist with maintaining all equipment and products in a neat, clean, and orderly manner, following appropriate procedures.
Follow all health, safety, and sanitation protocols.
Work productively and positively in a team-oriented environment.
Attend all required employee meetings and trainings, virtually and in-person.