Permanent Contract - Concession Manager - Bloomingdale'S 59Th St - New York

Jacquemus•New York, NY

3d•Onsite

About The Position

The Concession Manager owns the performance, image and client experience of the Jacquemus concession inside the Bloomingdale’s 59th Street flagship. This is a business-owner role within a partner-store environment: the selling team on the floor are Bloomingdale’s employees, so success is driven through influence, training, partnership and daily presence rather than direct line management. You are the face of Jacquemus in the door — accountable for sell-through, brand standards and the Jacquemus client, while building a strong working relationship with Bloomingdale’s store leadership.

Requirements

5+ years in luxury or premium retail, ideally including a concession, shop-in-shop or department-store environment.
Proven track record of hitting sales targets and growing a client base.
Able to lead, train and motivate a team you do not directly manage; diplomatic, credible and persuasive with host-store partners.
Established clienteling skills and a genuine passion for fashion and the Jacquemus aesthetic.
Comfortable with retail KPIs, stock reporting and POS/inventory systems.
Full flexibility to work retail hours including weekends and key trade periods.

Responsibilities

Deliver the numbers — meet and exceed sales, conversion and sell-through targets for the concession.
Own the business — track performance daily/weekly against plan and last year, identify risks and opportunities, and propose actions.
Drive product — manage stock levels, replenishment, size/color availability and markdown execution in partnership with Bloomingdale’s and the Jacquemus wholesale/retail teams.
Activate the host team — motivate, coach and product-train the Bloomingdale’s selling associates so Jacquemus is sold with expertise and passion.
Inspire — use incentives, seasonal briefings, product knowledge sessions and floor presence to keep Jacquemus top-of-mind for the shared team.
Partner up — build a trusted, collaborative relationship with Bloomingdale’s department and store management to secure staffing, space and support.
Build the book — recruit, develop and retain Jacquemus clients through clienteling, appointments and follow-up; grow a loyal local client base.
Own the experience — ensure every client touchpoint reflects the Jacquemus universe — warm, elevated, effortless.
Protect the image — maintain visual merchandising, fixtures, product presentation and cleanliness to Jacquemus guidelines at all times.
Run operations — manage inventory accuracy, transfers, RTVs, loss prevention and back-of-house organization within Bloomingdale’s systems.
Feedback — act as the eyes and ears of the brand — report sell-through, client feedback, competitor activity and product needs to the Americas team.