Concession Cashier

Keeneland Association•Lexington, KY

About The Position

As a concessions cashier at Keeneland Hospitality, you provide exceptional customer service while efficiently handling food and beverage transactions using a point-of-sale system at concession stands during race meets and special events. The role contributes to high-quality guest experiences in a fast-paced, event-driven environment. The position includes serving guests, processing payments and orders, maintaining food quality and cleanliness, following health, safety, and alcohol-service regulations, reconciling cash drawers, and helping set up and break down concession areas. Employees must follow Keeneland Hospitality’s uniform and dress code standards.

Requirements

Must be at least 16 years of age; roles involving alcohol service require applicants to be at least 18.
Basic math skills related to cash handling, credit transactions, and product inventory.
Excellent communication skills and the ability to interact clearly, professionally, and respectfully with team members, volunteers, management, and guests.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Ability to speak, read, and write in English.
Ability to stand for long periods and lift up to 25 pounds.
Reliable transportation and punctuality.
Availability to work flexible hours, including weekends and holidays during race meets and events.
A valid Fayette County Food Handler’s License is required for all food and beverage staff and must be obtained before the first scheduled shift.
A Kentucky Horse Racing Commission license is required for all track workers; Keeneland will provide this license upon hire.

Nice To Haves

Prior cashier or customer service experience is preferred but not required.

Responsibilities

Greet guests courteously and provide friendly, professional service.
Accurately process cash, credit, and mobile payments using a point-of-sale (POS) system.
Handle food and beverage orders quickly, accurately, and efficiently.
Maintain quality and production standards for menu items and ensure food and beverages are properly stored and fresh before serving.
Keep the concession stand clean, organized, and well-stocked.
Maintain the cleanliness of food preparation and service areas, including workstations, utensils, and equipment.
Comply with health, safety, and alcohol-service regulations.
Count and reconcile cash drawers before and after each shift.
Communicate effectively with guests, team members, and supervisors to support smooth operations.
Assist with setup and breakdown of the concession area and complete duties assigned by a supervisor.
Adhere to Keeneland Hospitality’s approved uniform and dress code standards.