Concert Event Manager III

Behind The Scenes Catering & Events•San Diego, CA

2d•Onsite

About The Position

This position will consist of management of service employees, fielding client needs on site, menu integrity, communication with onsite kitchen team, timely service, set-up, clean-up, load-out and overall operation of catering areas at all assigned events. Employee will communicate event details with Sales Manager and Executive Chef prior and post event. The company is a large well-established catering and event company, a progressive and diverse company that has been serving the corporate, social, and production industry for over 33 years. The company is headquartered in San Diego, California and services large corporations, private clients, major sports and news broadcast companies, venues, concert tours, PGA golf events, corporate marketing tours, and major sporting events throughout San Diego and across the globe. However, the key to our success is summed up in one word, “Flexibility.” We understand that in today’s world the best-laid plans will change. We pride ourselves on our experienced and well trained staff that can manage changes while still providing outstanding service. This flexibility allows our kitchen staff to accommodate almost any special request the guests may have. In Corporate catering and event management this is essential. Our experience within the catering and food service industry is extensive and sought after.

Requirements

Small Event Experience (< 50 persons)
Warehouse Pulls
Experience driving Vans
Training
Team oriented with interpersonal skills
Ability to adapt to changing demands
Lifting, carrying, pushing, and pulling 50 pounds
Standing for long periods of time, bending, squatting, repeated lifting
Exposure to solvents, fumes, chemical cleaning supplies
Maintain good driving record (no talking or texting while driving) and abide by all traffic laws

Nice To Haves

Experience driving small box trucks

Responsibilities

Management of service employees
Fielding client needs on site
Ensuring menu integrity
Communication with onsite kitchen team
Timely service, set-up, clean-up, load-out and overall operation of catering areas at all assigned events
Communicate event details with Sales Manager and Executive Chef prior and post event
Clocking in/out for shifts through HCMtogo and minimizing missed punches
Time management within shifts and ensuring breaks are being recorded in HCMtogo as well as taken before the 5th hour of a shift
Assist in event pull sheets and learn from Event Manager II & I on efficiency within pulls
Double check event checklist, and event comment page
Work with Director of Operations to maintain inventory of dry goods, beverages, linen, décor, food items, paper products
Warehouse organization and inventory of products and equipment post events
Maintain good driving record and abide by all traffic laws
Ability to drive company vans and small box trucks
Read event folders and ensure you have all items (equipment, décor, misc.) needed for event
Check with Chefs to ensure you have all food and condiments for out the door times
Load any “day of” pull items and load them into the vehicle along with food
Introduce yourself to the client and do a walk-through of the event space to ensure the layout is correct
Make yourself the only point of contact for the event and meet with FOH staff to ensure they understand the event timeline
Conduct FOH meeting
Establish everyone’s role at the event
Ensure uniforms are correct and grooming standards are acceptable
Run through the timeline as well as the menu and call outs as well as dietary restrictions
Communicate with onsite culinary for timelines of service
Communicate any updates or changes with Culinary and staff onsite
Fill out timesheet provided in event folder for BTS and service employees as well as personal time information
Fill out the post event note page in the event folder with any pertinent information and feedback from clients
Manage events from start to finish
Prepare for load out at conclusion of event
Take inventory of all equipment (BTS and rented), delegate tasks to ensure all equipment, décor, and food make it onto the truck
Take inventory of all equipment (BTS and rented), delegate tasks to ensure everything makes it onto the truck
Do final walkthrough of event space ensuring nothing is left behind and the space is left clean
Bring vehicles back to BTS and unload what is specified (dirty dishes/ trash etc..)
Complete any outstanding areas in event file