Concert Event Manager III

Behind The Scenes Catering & Events•San Diego, CA
•$20 - $25•Onsite

About The Position

This position will consist of management of service employees, fielding client needs on site, menu integrity, communication with onsite kitchen team, timely service, set-up, clean-up, load-out and overall operation of catering areas at all assigned events. Employee will communicate event details with Sales Manager and Executive Chef prior and post event.

Requirements

  • Small Event Experience (< 50 persons)
  • Warehouse Pulls experience
  • Experience driving Vans
  • Training experience
  • Team oriented with interpersonal skills.
  • Ability to adapt to changing demands.
  • Ability to lift, carry, push, and pull 50 pounds.
  • Ability to stand for long periods of time, bend, squat, and perform repeated lifting.
  • Willingness to work with solvents, fumes, and chemical cleaning supplies.

Responsibilities

  • Manage service employees.
  • Field client needs on site.
  • Maintain menu integrity.
  • Communicate with onsite kitchen team.
  • Ensure timely service, set-up, clean-up, and load-out.
  • Oversee overall operation of catering areas at assigned events.
  • Communicate event details with Sales Manager and Executive Chef prior and post event.
  • Clock in/out for shifts through HCMtogo and minimize missed punches.
  • Manage time within shifts and ensure breaks are recorded and taken.
  • Assist in event pull sheets and learn efficiency within pulls.
  • Double check event checklist and event comment page.
  • Work with Director of Operations to maintain inventory of dry goods, beverages, linen, décor, food items, and paper products.
  • Organize warehouse and inventory products and equipment post events.
  • Maintain a good driving record and abide by all traffic laws.
  • Drive company vans and small box trucks.
  • Report to warehouse at scheduled time on event days.
  • Read event folders and ensure all necessary items are gathered.
  • Check with Chefs to ensure all food and condiments are ready for out the door times.
  • Load any "day of" pull items and load them into the vehicle along with food.
  • Introduce yourself to the client and conduct a walk-through of the event space.
  • Serve as the sole point of contact for the event.
  • Meet with FOH staff to ensure they understand the event timeline.
  • Conduct FOH meetings to establish roles, check uniforms and grooming, and review timelines, menus, call outs, and dietary restrictions.
  • Communicate with onsite culinary for timelines of service.
  • Communicate any updates or changes with Culinary and staff onsite.
  • Fill out timesheets for BTS and service employees, as well as personal time information.
  • Fill out the post-event note page with pertinent information and client feedback.
  • Manage events from start to finish.
  • Prepare for load-out at the conclusion of the event.
  • Take inventory of all equipment (BTS and rented) during load-out.
  • Delegate tasks to ensure all equipment, décor, and food make it onto the truck.
  • Ensure food reefer trucks remain on and leave a note for the morning crew.
  • Perform a final walkthrough of the event space.
  • Bring vehicles back to BTS and unload specified items.
  • Complete any outstanding areas in the event file.
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