End-User Systems Administrator

Cambridge International Systems Inc • Charleston, SC

1d • Onsite

About The Position

Cambridge International Systems, Inc. is seeking a Computer User Support Specialist to support operations in Stuttgart, Germany. This is a full-time, OCONUS position contingent upon contract award. Candidates must possess an active DoD Secret security clearance, be eligible for DoD Top Secret clearance and NATO Indoctrination, and meet TESA accreditation requirements. TESA certification may provide significant tax exemptions for eligible U.S. employees stationed in Germany, along with other benefits. Eligible employees may receive relocation reimbursement, housing allowance, cost-of-living allowance (COLA), and school reimbursement for dependents.

Requirements

• Must be proficient in using different technologies such as computers and other tools and systems pertinent to the position.
• High school diploma with 11 years of recent specialist experience; or Associate’s degree with 7 years of recent, specialized experience; or Major certification with 7 years of recent, specialized experience; or Bachelor’s degree or higher with 3 years of recent, specialized experience.
• Apply expertise across multiple complex work assignments.
• Perform broad assignments requiring originality and innovation in determining how to accomplish tasks.
• Work with appreciable latitude in developing methodologies and presenting solutions to problems.
• Contribute to deliverables and performance metrics, where applicable.
• Must possess a current and active DoD Secret security clearance.
• Must be eligible for DoD Top Secret clearance.
• Must be eligible for NATO Indoctrination and meet TESA accreditation requirements.
• Overnight travel may be required on rare occasions.
• Must have an active passport to support OCONUS travel and living requirements.
• Periods of prolonged sitting and/or standing, including desk-based computer work.
• Travel between work locations, including company offices, customer sites, and government installations.
• Occasional extended work hours, including evenings or weekends, as needed.
• Transport and use of work equipment, such as laptops and job-related tools, during site visits.
• Work is performed in a secure facility where personal electronic devices (including Bluetooth- or Wi-Fi-enabled devices) may be restricted.
• Communication with team members, customers, and stakeholders through verbal and written methods.
• Ability to manage competing priorities, work under deadlines, and maintain attention to detail.
• Interaction with others in dynamic environments, including situations requiring problem-solving and conflict resolution.
• Compliance with applicable medical or travel requirements for certain assignments, including domestic or international travel, as required by governing authorities.
• Compliance with vaccination and medical requirements for TDY/OCONUS roles as per Vaccine Recommendations by AOR | Health.mil.
• Employment is contingent upon successful background investigation.
• Alcohol and Drug screening may be required for federal contract compliance.

Responsibilities

• Provide technical assistance to computer users in support of government operations overseas.
• Answer user questions and diagnose or resolve computer problems in person, by telephone, or electronically.
• Provide assistance with computer hardware and software, including printing, installation, word processing, email, and operating systems.

Benefits

• Medical, dental, vision, life, accident, and critical illness insurance
• 401(k) immediate vesting and match
• Paid time off and company holidays
• Generous tuition & training support
• Relocation reimbursement, housing allowance, COLA, and school reimbursement for dependents may be available to eligible employees.
• Sign-on and performance-based bonuses
• Employee referral program
• Access to Tickets at Work, EAP, wellness initiatives, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED