Computer Technician

Fredericksburg City Public SchoolsWalker, VA
Onsite

About The Position

Provides personal computer (PC) repair, maintenance and trouble shooting at various locations throughout the school division. Sets up network services and organizes and configures network resources, managing, protecting, backing up and documenting the network. Assists in maintaining the network by managing the security, print services, application and storage services. Is responsible for the installation, operation, The following Qualifications, Knowledge, Skills, and Performance Responsibilities are given by way of example, and are not intended to be all inclusive and are not set forth in order of importance.

Requirements

  • Holds a high school diploma with additional technical training or college courses.
  • Has PC Repair Certification (A+).
  • Has Microsoft Technology Associate (MTA) certification or higher
  • Has three (3) years of experience working in the technical personal computer field with knowledge of a variety of software including Office 365.
  • Has experience in an Enterprise Windows environment.
  • Working knowledge of Active Directory
  • Speaks and writes clearly/appropriately.
  • Holds a valid driver's license.

Responsibilities

  • Monitors local area network hardware and software including servers, peripherals, network nodes, terminals, and wiring.
  • Provides basic network troubleshooting to isolate and diagnose common network problems
  • Provides local workstation support for building to include hardware setup, hardware moves, troubleshooting, install approved applications, troubleshoot operating environment, and imaging.
  • Installs new computers, printers, scanners and other peripherals.
  • Provides local area network administration to include backups, add/change/delete users install printers
  • Assists in the development of a plan for hardware and operating system software purchases in support of administrative and instructional computing
  • Develops technical standards to ensure the efficient operation of the network.
  • Keeps current in new industry trends and technologies, and advises the Supervisor of Technology of such events.
  • Meets departmental and organizational deadlines.
  • Prioritize numerous projects and manages daily workload.
  • Maintains a personal computer repair and part replacement inventory.
  • Maintains a daily log of work completed.
  • Performs other tasks as assigned
  • Manages emergency situations as they occur.
  • Maintains an acceptable personal workspace.
  • Enforces rules of conduct/standards for acceptable behavior.
  • Performs all duties responsibly, accurately, and in a timely manner.
  • Establishes effective procedures.
  • Effectively and appropriately prioritizes and addresses multiple issues and projects.
  • Disseminates information in a timely manner.
  • Maintains a professional appearance and demeanor.
  • Relates to co-workers, customers/staff, and others in an ethical and professional manner.
  • Respects confidentiality.
  • Assumes responsibility for personal actions.
  • Works in a collegial and collaborative manner with staff, colleagues, and community members to promote school and division goals.
  • Works in the best interest of the students, the school division, and the community.
  • Uses acceptable written and oral language.
  • Networks with colleagues and/or engages in work to improve and enhance administrative responsibilities and organizational success.
  • Is punctual and has good attendance.
  • Demonstrates appropriate use of employee leave.
  • Is flexible and open to change.
  • Makes a positive contribution to the overall climate in the workplace.
  • Is a steward (1) of our organization's resources (avoid waste, suggest cost saving ideas, take care of things by keeping them clean and the area safe); and (2) of your personal career (identify one or two areas of growth learning, or certification to pursue every year).
  • Demonstrates the professional and personal characteristics necessary for working effectively with school personnel.
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